Complete replacement of our IT infrastructure and equipment with zero downtime!
Our ISP referred Vision Computer Services to us for assistance in connecting separate buildings to a common network. Midwest has grown over the past 20 months in number of employees and size of our facility. As we have grown our technology needs changed. As we were growing, we were ‘piecing’ together our technology. ISP suggested we contact Vision to form a comprehensive consistent, plan, secure plan for our IT.
Vision Computer Services offered a free network & IT assessment. We knew that our technology was outdated, not secure, and slow. The results just confirmed what we already knew. Our server was just one aspect of our technology that was old, not configured correctly, and lacked security. The urgency has been building over the past 20 months.
Unfortunately, we experienced a security event before becoming a Vision Computer Services managed client. Having a security event is stressful, more stressful when the security event is related to your payroll. This could have been devasting to our business.
Vision Computer Services began the complete replacement of all our IT infrastructure and equipment on Friday evening after we closed for the weekend. On Monday morning when we showed up for work, all the new equipment was in place and business resumed as normal. Vision being able to replace our equipment over the weekend gave our business zero down time which was extremely important to us. Any downtime with our computer system is money and employee time and productivity lost.
Vision Computer Services has a person onsite first thing every morning for a week when onboarding a new client. Having this person at Midwest every morning for the first week was very comforting for us. Everyone gets nervous around technology and change, combine those two things and the anxiety goes through the roof! Having Vision on site relieved that anxiety.
Would we recommend Vision Computer Services to other growing companies? Yes! Vision made our ‘technology overhaul’ very smooth. They have helped our confidence with the security of our information and brought our technology up to date. They gave us reasonable ideas on how to improve our technology on a quick timeline. The installation was efficient, didn’t interrupt our workday, and we were supported daily after the installation.